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These Terms & Conditions apply to all bookings made for luxury yurts, bell tents and non-electric grass pitches at Edwards Farm Glamping. By making a booking or staying on site, guests confirm they have read and agree to comply with these Terms and Conditions.
 

1. Bookings

All bookings must be made through the official Edwards Farm Glamping booking system or an authorised booking platform , "Pitchup, AirBNB, Booking.com etc"

The person making the booking must be 18 years of age or older and accepts responsibility for ensuring all members of their party comply with these Terms and Conditions.
 

Guests under 18 years of age must be accompanied by a parent or legal guardian.

2. Check-in & Check-out
 

Check-in is available between 3:00 p.m. and 7:00 p.m.

Check-out must be completed by 12:00 p.m.

Late arrivals must be arranged in advance and cannot always be accommodated.

No refunds will be issued for late arrivals, early departures or adverse weather conditions.
 

3. Cancellation Policy
 

Cancellation and refunds will depend on the conditions agreed upon for your chosen rate at the time of booking.
 

Edwards Farm Glamping reserves the right to cancel bookings due to circumstances beyond its control. In such cases a full refund will be issued.
 

4. Damage policy
 

Guests remain fully responsible for any loss, damage, breakages, excessive cleaning costs, or additional expenses arising from their stay.

By making a booking, guests agree to reimburse the owner for the reasonable cost of repairing, replacing, or professionally cleaning any property, furnishings, fixtures, fittings, equipment, bedding, towels, or other items damaged during their stay, whether caused by themselves, members of their party, visitors, children, or pets.
 

Additional charges may be incurred for, but are not limited to:
 

• Damage to the accommodation, furnishings, fixtures, fittings, or equipment.

• Missing items removed from the property.

• Excessive cleaning requirements beyond normal use.

• Stains, odours, or damage caused by pets, including soiling of furnishings, bedding, carpets, or flooring.

• Smoking or vaping inside the accommodation or any resulting odours, damage, or specialist cleaning requirements.

• Failure to dispose of waste appropriately.

• Any breach of the property's house rules resulting in additional costs.
   

Where damage or additional cleaning is identified after departure, photographic evidence and/or supporting documentation may be obtained. The owner reserves the right to invoice guests for the reasonable costs incurred, and by booking, guests agree to settle such charges within 14 days of receiving the invoice.

Where necessary, unpaid charges may be pursued through appropriate debt recovery or legal channels.
 

5. Behaviour Policy
 

Edwards Farm Glamping is intended to provide a peaceful countryside environment.

The following behaviour is strictly prohibited:
 

• Antisocial or disruptive behaviour

• Illegal drug use

• Excessive intoxication causing disturbance

• Physical or verbal abuse towards staff or guests
  Non compliance with " Quiet Hours" also falls under the behaviour policy
  
   

Any guest found engaging in such behaviour will be removed from the site immediately without refund.

Management reserves the right to refuse accommodation where behaviour is considered unsafe or inappropriate.
 

6. Quiet Hours
 

Quiet hours must be respected between 11:00 p.m. and 7:00 a.m.

Guests must keep noise to a minimum during this time.
 

7. Occupancy & Group Bookings
 

The site caters primarily for families and couples.

The following bookings are not permitted:

• Group bookings of 6 or more adults (unless immediate family)

• Hen or stag parties

• Large single-sex groups

Management reserves the right to cancel or refuse bookings that do not comply with this policy.
 

8. Vehicles & Parking

Vehicles are not permitted next to pitches or accommodation.
 

Guests must park in the designated car park, except when briefly unloading or loading luggage.

Commercial vehicles and sign-written vehicles are not permitted on site without prior approval.
 

9. Fires, Wood Burners & Cooking
 

Fire pits, barbecues and wood-burning stoves are provided for guest enjoyment and must be used responsibly.

Guests must:
 

• Use approved firewood only

• Never leave fires unattended

• Follow safety instructions provided on site
   

Firewood may be purchased on site.

Management reserves the right to extinguish any fire considered unsafe.
 

10. Safety & Countryside Environment

Edwards Farm Glamping is located in a rural countryside setting. Guests should be aware that natural hazards may exist including uneven ground, wildlife, insects, open fires and agricultural activity.

Guests are expected to act responsibly and exercise appropriate caution during their stay.
 

11. Liability & Risk Waiver

Guests acknowledge that activities such as camping, outdoor cooking and the use of fire pits involve inherent risks.

By staying on the site, guests agree that Edwards Farm Glamping shall not be held liable for:

• Injury resulting from misuse of equipment

• Accidents occurring due to guest negligence

• Loss, theft or damage to personal property

• Incidents arising from natural countryside conditions

Nothing in these terms excludes liability where prohibited by law.
 

12. Children

Children must be supervised at all times, particularly around:

• Fire pits

• Barbecues

• Wood-burning stoves

• Farm animals

Parents and guardians remain fully responsible for the safety of children staying on site.
 

13. Dogs

Dogs are permitted provided they are:

• Kept on leads at all times

• Properly supervised

• Not left unattended

The site does not accept breeds listed under the Dangerous Dogs Act, including XL Bully, Pit Bull Terrier, Japanese Tosa, Dogo Argentino and Fila Brasileiro.

Guests must clean up after their dogs.
 

14. Personal Belongings

Guests are responsible for their own personal belongings.

Edwards Farm Glamping accepts no liability for loss, theft or damage to personal property.
 

15. Complaints

If a guest experiences an issue during their stay, it must be reported to management during the stay so that it can be addressed.

Complaints made after departure may not be considered.


 

16.Littering, Environmental Protection and Wildlife
 

Our accommodation is located within a beautiful countryside setting that supports a wide range of local wildlife. We ask all guests to help us protect the environment and respect the surrounding area at all times.

Littering is strictly prohibited anywhere on the property or surrounding land. All rubbish must be placed in the bins provided or taken away with you where appropriate.
 

This includes, but is not limited to:
 

• Discarding food, leftovers, fruit, bread, or any other food items on the ground.

• Throwing food waste into hedgerows, fields, woodland areas, or other natural spaces.

• Leaving rubbish, packaging, bottles, cans, cigarette ends, or similar waste outside designated bins.
   

Food waste can attract rodents and other pests, disrupt local wildlife, and may cause serious harm to animals that consume unsuitable food or become entangled in litter.
 

The use of water balloons is not permitted anywhere on the property. Water balloons create plastic waste that is difficult to collect completely and can pose a risk to wildlife, livestock, and the natural environment.
 

Guests are expected to leave their pitch and surrounding area clean and free from litter upon departure. Any costs incurred by the owner in removing excessive litter, waste, or environmental contamination caused by guests may be charged to the lead booker. Serious breaches of this policy may result in guests being asked to leave the site and/or being invoiced for any associated clean-up or remediation costs.
 

17. Right to Refuse Accommodation

Edwards Farm Glamping reserves the right to refuse entry or remove guests from the site where these Terms & Conditions are breached.

No refunds will be given in such cases.